National External Moderation Manual for Tertiary Education Organisations

Moderation report - FAQs

Q.	Who do I contact if I do not receive a moderation report three weeks after the submission date?
A.	Email: tam@nzqa.govt.nz
Q.	What should I do when I receive the moderation report?
A.	If the moderation report indicates that the assessment materials require modification or do not meet the national standard, modify the assessment material, as instructed in the moderation report, before the assessment materials are used again. Wait for the NEMR from TAM. This will indicate any further action required, e.g. a resubmission and/or an action plan Keep the moderation report to assist with internal reviews described in your organisation's quality management system (QMS).
Q.	If the moderation report indicates that modifications to the assessment material are required and I make the changes, should I send revised assessment materials to the moderator?
A.	Not straight away. If the letter accompanying the NEMR report states that a resubmission is required, a form will be included asking your organisation to provide a date when revised assessment materials and learner samples will be available for moderation.
Q.	Who can I contact if I require clarification or have concerns regarding the results and/or comments on the moderation report?
A.	Contact TAM. Refer to the contact details. Do not contact the moderator.
Q.	Do I have to change learner results if the moderator does not agree with the assessor decision?
A.	No. Learners should not be penalised by issues arising out of quality assurance. Your organisation's quality management systems should have policies governing this issue.
Q.	When does an assessment meet the national standard?
A.	When a moderator confirms: the assessment materials provide the learner an opportunity to meet the requirements of the standard the assessment schedule allows the assessor to make fair, valid and consistent decisions about the learner performance the assessor decisions about learners are consistent with the national standard.
Q.	Are moderators check-moderated as part of the quality assurance process?
A.	Yes. All moderators have a percentage of their moderation decisions check moderated by the National Moderator and/or by TAM.
Q.	I work for a TEO but I am not the Moderation Liaison. Can I contact TAM about the moderation report?
A.	All queries related to national external moderation must be made through the Moderation Liaison for your TEO. (Queries about interpretations can be made by anyone.)
FAQs – Assessment Materials Not Received
Q.	What do I do if I receive an AMNR report?
A.	Do not send assessment materials to the moderator. The letter accompanying the National External Moderation Results will advise you whether further actions are required.
Q.	What if I did send the assessment materials to the moderator and still received an AMNR report?
A.	Contact TAM.

Contents

Page updated: 05 July 2009

National External Moderation Manual for Tertiary Education Organisations

Moderation report - FAQs

FAQs – Assessment Materials Not Received